Industries
We work towards creating social impact through Human Centered Service Design approach
Financial Inclusion
We work with companies to design financial products & services for underserved communities
Agriculture
We design people-centric and sustainable solutions for farmers and related livelihood occupations
Digital Inclusion
We work with global tech companies to design accessible and inclusive digital experiences for vulnerable/underserved population
Healthcare
We design healthcare experiences that are patient-centric and improve health outcomes through technology solutions
Gender Equality
By understanding gender dynamics and experiences we design experiences that foster equality and equity
Education
We design educational digital solutions to make information and tools accessible to diverse segments
Our capabilities
Qualitative research & insights
We provide comprehensive user insights by understanding local contexts and involving users through participatory methods to design user-centric offerings. Our service helps organizations grasp the end user's lifestyle, map their behaviors, and identify factors like cultural influences and social dynamics. Using both qualitative and quantitative research methods, we deliver a deep understanding of your target audience.
01
Qualitative Behavioral Research
02
Quantitative Data Analysis
03
Trend Studies
Digital experience for Indian travellers
Unearthing the current attitudes, behaviours, needs and experiences of Indian travellers along with giving contextual understanding of the Indian socio-culture.
Service design
We design end-to-end experiences and create tangible implementation plans that deliver impact for users and ensure feasibility for clients. Our expertise in translating user insights into actionable product and service experiences sets us apart. We collaborate with your internal cross-functional teams to turn insights into clear solutions, whether for products or services, and provide support through roadmapping and implementation.
01
Consumer-centric Strategy
02
Product/Service Pilot & Development
03
Experience Mapping & Design
Designing user experience for an enterprise
Creating an efficient workflow & digital design for sellers for a leading Indian e-commerce platform
Implementation & capability building
We evaluate the adoption and success of prototypes and strategies, auditing the uptake of ground-level solutions. One of the biggest challenges organizations face is implementing solutions and scaling impact. Xeno uses collaborative tools and methods to ensure participation from all stakeholders in adopting solutions systemically and measuring their impact.
01
Monitoring & Evaluation
02
HCD Capability Building
03
Implementation Strategy & Roadmap
